There are some reasons why your campaigns might not have been showing up on Google. Find out what’s the case for you below and take some action for getting your AdWords back on track.
Billing Information Issue
When Cobiro creates an AdWords account for you, you’ll need to enter your billing information so your campaigns can start running. You can solve this by logging into AdWords and clicking on the “Fix it” notification on the top of the page. It’s also very important to keep your billing information up-to-date. Review your AdWords account to confirm that your billing information is correct (credit card number, expiration, address, etc.). If Google has an issue with your billing, it will not serve your ads.
Not Accepted Terms & Conditions
Google may have changed its Terms & Conditions since the last time you used AdWords. To continue advertising with AdWords, you’ll need to accept the updated terms. Otherwise, your campaigns may be paused until you accept them. Fix this by logging into your account and clicking the red notification banner on the top informing you about the issue. Read the updated information carefully and accept it to continue using AdWords.
Limited or exhausted budget
Your ad may not be eligible to show depending on the cost per click of your keywords compared to the budget that you set for the campaign. If you have set your budget so low that the cost per click exceeds the campaign budget, the ad will not be able to show. When this happens, your campaign status will show “Limited by budget”. You'll also see a red “Balance is exhausted” notification banner in AdWords. Please click on it and follow the detailed steps to get your ads back on track.
Paused campaigns or ad groups
Your campaigns need to have the green "Enable" status indicating that they’re actively running on Google Search. In case your campaigns or ad groups are paused or removed, you won’t get any impressions and neither will Cobiro be able to keep optimizing your ads. Make sure that your campaign and ad groups are active by following these instructions.
Bids too low
Setting a maximum cost-per-click bid (or "max. CPC") that is too low is a common reason that prevents many ads from being shown on Google. Bids are crucial for your ads since they determine the highest amount that you're willing to pay for a click on your ad. Increasing your max. CPC might help your ads to get triggered in the auction so they can be shown on Google.
Low quality score
The quality score is Google’s estimate to measure the quality of your ads and website. It involves offering relevant, useful and original content, fostering trustworthiness on your site, providing an easy navigation structure, decreasing the landing page loading time and much more. Therefore, a low quality score plays a decisive role in determining the amount of exposure and clicks your ads receive. If your website has a very low quality score, your ads might not be shown at all. To check if the impact of your ads is compromised due to a low quality score, please go here.
Low search volume
A lack of impressions could be the result of a low search volume. This might be related to your keywords in AdWords that are too specific and only generate very little or no traffic at all. Seasonal search terms and patterns can be another reason for a low search volume during the off-season. Besides your keywords, your ads might not show up because your business tackles a low traffic industry or a target audience or area that is not as internet-oriented as others. You can check in your AdWords account if your keywords suffer from a low search volume by clicking into the keyword section and checking the status column. In case you want to add new keywords with a possibly higher search volume, please feel free to check out the AdWords Keyword Planner.
Your ads are under approval by Google
Once we create your Cobiro structure, you need to wait for around one business day until Google approves your ads. Until then, you won’t see any impressions or clicks.
Similarly, when we create a Shopping campaign for you, your products should show as “Active” in the Merchant Center. Normally it takes Google up to 2 business days to approve the products that are shown as “Pending” otherwise. If your Shopping campaign is created but the products haven’t been approved, there won’t be impressions.
All of your ads have been disapproved
There are some reasons leading to ad disapproval as we’re explaining in this article. In the event that all of your ads from your existing campaigns are disapproved, you won’t get impressions in AdWords. Click on the red notification banner regarding your disapproved ads in AdWords to learn more about the reasons for disapproval and possible ways to fix it. Once you have made the required changes and saved the new ad, Google will review it within 1 business day so it’s up and running.
Target location too narrow
If your targeted location is very small, it might happen that there are not enough people searching for your keywords. In this case, we suggest adjusting your target area so there’s a higher chance for your ads to reach your customers. Please follow this link to see how to make adjustments to your target location in Google AdWords.
Adding negative keywords to your campaigns is a good idea to avoid undesired traffic. However, you must be careful when you block specific keywords (especially when using broad match) that are not eligible to enter the auction and therefore don’t trigger ads. Review your negative keyword list and make sure that you have not added negative keywords that could be useful for increasing your reach on Google.